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The Blog

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We write regularly on topics including public engagement, innovation, the environmental review process, transportation, infrastructure, urban planning, and our experience running a software company.

Strategic Approaches for Responding to Negative Publicity: A Detailed Guide

April 2, 2024

Negative publicity can hit any organization, regardless of its size or industry. In today's digital age, where information spreads rapidly, managing negative attention is crucial for maintaining a brand's integrity and trustworthiness. This comprehensive guide will explore strategic approaches to respond to negative publicity, integrating insights from public commentary software and industry best practices to help you navigate these challenging situations effectively.

Effective Methods for Public Comments in Urban Planning

March 4, 2024

Urban planning is a critical field that shapes our cities' and communities' growth and development. Effective communication and collaboration between urban planners and the public are at the heart of successful urban planning. Public comments are not just opinions but valuable insights that can significantly influence the planning and development process. However, managing commentary from the public has its challenges. It requires a structured approach to ensure that every voice is heard and the feedback collected is constructive and actionable.

How to Analyze Public Input Data for Policy Making

November 22, 2023

SmartComment allows you to receive electronic comments and embraces all traditional comment forms, including emails, letters, public hearing transcripts, hand-written comment cards, and even social media comments. When crafting policies, it's vital to utilize various data collection methods to ensure a comprehensive understanding of public perspectives, desires, and concerns.

What Impact Will Artificial Intelligence Have on the Future of Project Management?

January 26, 2023

Could your project management process use a little automation? Many believe that allocating a greater role to AI could be the next big move in project management. It is sure to bring a number of advantages to the field. From more comprehensively automating repetitive tasks to providing better insights into project data, AI is already helping project managers save time and improve efficiency. Some experts warn, however, that AI could also have negative consequences, the chief concern being the replacement of human jobs. We posit here that what is often missed is that automated software platforms hold the ability to scale digital conversations far greater than analog meetings have ever been able to do, thus connecting more people through common goals. Let’s explore the potential impact of..